Need help?
Frequently Asked Questions
Our made-to-order process requires 8–10 weeks from creation to delivery.
We’ll keep you updated every step of the way.
Our pieces begin with 925 sterling silver — a precious metal chosen for its purity, longevity, and gentle relationship with the skin.
Hypoallergenic. Refined. Made to be lived in.
For our gold pieces, we use thick 18k gold vermeil — a layer of rich, warm gold over solid sterling silver.
We recommend avoiding water, perfume, sweat, and lotions to preserve the plating and maintain long-term durability.
Since all pieces are made to order, cancellations or edits must be requested within 24 hours of placing your order.
Made-to-order items are not eligible for returns unless damaged or incorrect on arrival. If there’s an issue, contact us and we’ll resolve it promptly.
Avoid contact with lotions, perfumes, and chemicals
Remove before showering or swimming
Wipe gently after wearing
Store in a dry pouch
Email us at hello@sacredhavenrituals.com.
We reply within 24–48 hours, Monday to Friday.
